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PARENT CONCERN |
First Point Of Contact |
Second Point Of Contact |
Third Point Of Contact |
Fourth Point Of Contact |
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Academic Concerns (ALL) Grades, Lack of HW, Classwork DifficultyWork Completion, Test/Quiz Performance |
Classroom Teacher |
Professional School Counselor |
Grade-Level Administrator |
Principal |
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Discipline Concerns (ALL) Student Behavior, Consequences, Rewards, Minor Incident Reports, Suspensions |
Classroom Teacher |
Grade-Level Administrator |
Professional School Counselor |
Principal |
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Spanish Immersion Program Concerns |
Academic Dean |
Principal |
PGCPS Immersion Office |
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504 Concerns Accommodations, Meetings, Student Performance |
Classroom Teacher |
Professional School Counselor |
504 Building Facilitator |
Grade-Level Administrator |
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Staff Member Complaints (Non-Emergency) |
KMS Parent Concern/ Complaint Form |
Grade-Level Administrator |
Principal |
|
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Special Education Concerns CRI Program, Accommodations, Meetings, Related Services |
Classroom Teacher |
SPED Case Manager, Dept Chair |
Grade-Level Administrator |
Principal |
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Parent Teacher Conferences TEAM CONFERENCES ONLY |
Professional School Counselor |
Grade-Level Administrator |
Principal |
|
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Bullying & Harassment |
Professional School Counselor |
Grade-Level Administrator |
Principal |
|
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Transportation Concerns |
Transportation Hotline 301-952-6570 |
Transportation Resolution System |
Grade-Level Administrator |
Principal |
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Social Media Concerns (Outside of school) |
Local Law Enforcement |
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Social Media Concerns (Inside of school) |
KMS Parent Concern/ Complaint Form |
Professional School Counselor |
Grade-Level Administrator |
Principal |
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Schoolmax Parent Portal Access |
Parent Engagement Assistant |
Professional School Counselor |
Registrar |
Grade-Level Administrator |
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Health forms, Medication, Immunizations, Exclusions |
School Nurse |
Grade-Level Administrator |
Principal |
|
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Student Conflicts, Mediations, Conflict Resolution |
Classroom Teacher |
Professional School Counselor |
Grade-Level Administrator |
Principal |
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Student Registration Documents, Update Residency Information, Emergency Contact Information, Transcripts |
Registrar |
Grade-Level Administrator |
Principal |
|
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Cell Phone Violations (Phones will be picked up from the main office by the parent or guardian) |
Grade-Level Administrator |
Principal |
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High School Speciality Programs |
Professional School Counselor |
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Community Concerns Fights, Conflicts, Threats |
Local Law Enforcement Parent Contact |
School Security |
Grade-Level Administrator |
Principal |
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Food Services Concerns Application, Breakfast/Lunch Fees, Food Concerns, Menu |
Food Services Manager |
Grade-Level Administrator |
Principal |
|
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Short-Term/Long-Term Suspensions |
Grade-Level Administrator |
Principal |
Pupil Personnel Worker |
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Extended Suspensions/Expulsions |
Pupil Personnel Worker |
